Privacy Policy

Echoes Privacy Policy

Flex Education LLC, dba echoes, and its affiliates, respects your privacy and has established this privacy policy (“Privacy Policy”) to let you know how we collect, use, manage, share, and protect information that we may gather when you visit our website, the websites of our affiliated school (echoes), or communicate with us.

This Privacy Policy applies to the Websites where this Privacy Policy is posted and to information we collect about you by phone, mail, electronically or in person. Flex Education LLC reserves the right to change this Privacy Policy at any time. Changes to this policy will be posted on the Websites. The most current version is always available by clicking on the “Privacy Policy” link located at the bottom of the Websites’ home page. Any changes to our Privacy Policy will become effective upon posting of the revised Privacy Policy.

What Personally Identifiable Information Do We Collect?

We collect personally identifiable information you provide voluntarily when requesting information, catalogs, or other materials or to satisfy other requests. This information may include your first and last name, postal address, email address, telephone number and the names, date(s) of birth and grade level(s) of your child(ren). We may also collect credit card information from you.

Should you decide to enroll your child in echoes, we collect information from you during the application and enrollment process such as a birth certificate, certain health records and proof of residency.

We may collect personal information at other times, such as when you contact our technical support, send us an email, complete a user survey, or otherwise communicate with echoes.

We may also collect information about you or your student from external sources with your consent or as allowed under the law. For example, we may collect information from a school your child previously attended for academic placement purposes.

How Do We Use Personally Identifiable Information?

echoes uses personally identifiable information to fulfill requests for information, deliver services to you, or to carry out the transactions you have requested.

echoes may also use personally identifiable information to communicate special messaging, new services, or upcoming events, to provide educational services to students and to otherwise support students, parents, legal guardians, and staff with regard to matters such as academic progress, testing, attendance, customer service, or to share information with you related to legislative or regulatory initiatives that could potentially benefit or threaten virtual education in your state, to invite you to share your experience with virtual education, or in the event of an emergency.

Opting out of Communications

If you do not want to receive information unrelated to your enrollment via email from echoes, you can adjust your settings in the My Account section of echoes.

If you have provided your mobile number, you consent to receive communications by way of pre-recorded and/or autodialed calls. The information will be treated confidentially within echoes, in the same way that we protect other such confidential information.

If you do not want to receive any further information from echoes you can also call us at 800.480.2586 and ask to be removed from all contact lists.

If you have opted to receive text message alerts, you consent to receiving important information regarding your student’s enrollment via text or SMS messages at the mobile phone number you provided. You may opt out of these messages at any time by replying STOP to any text or SMS message.

How Do We Share Personally Identifiable Information?

We may share personally identifiable information with certain service providers. They will use this information to process transactions you have requested, provide customer service and inform you of products or services we offer that you may find useful. Our service providers may include consultants, vendors and companies that perform marketing services on our behalf to help us identify families who may benefit from the services and education offerings echoes or its affiliates provide. We require our service providers to protect your personally identifiable information and to use or disclose it only for the work they are performing for us, or as permitted by law.

In the event that all or substantially all of echoes assets are sold or transferred to another party, your personally identifiable information may be transferred to the acquiring entity. However, echoes will take steps to assure that the personally identifiable information is conveyed lawfully and in a manner consistent with the privacy policy under which it was collected.

Finally, we may disclose your personally identifiable information to third parties if we believe we are required to do so in order to comply with law (including court orders and subpoenas); to comply with lawful requests from law enforcement agencies or other governmental organizations; to enforce our Terms of Use; to protect the rights, privacy, safety, or property of echoes, our affiliated schools, our employees, or other users of the Websites; and/or to permit us to pursue available remedies or limit the damages that we may sustain. We exercise commercially reasonable care to not otherwise share or disclose the names of users or any other personally-identifying information with third-parties, except with your prior approval and in compliance with federal and state law.

Cookies and other Third Party Marketing Technologies

What are cookies?

Each time you visit a Website, information is automatically gathered such as your IP address domain name, the name of the page from which you entered the Website, which pages you view, and for how long you view them. This information is collected in order to improve the Website, remarketing activities and for trend analysis. As with most websites, we may use “cookies” for marketing purposes, to track usage of our Website, and to improve your experience of our Websites.

A cookie is a text file that is placed on your hard disk by a Web page server. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If, however, you choose to decline certain essential cookies, you may compromise the ability to fully experience the interactive features of our Websites or have some of our services on the Websites function properly. Further information about cookies is available using the help function of your Internet browser.

Third Party Cookies

We may use third-party cookies as part of marketing activities we conduct with Google and/or other third- party vendors, to help provide you with relevant messaging as you use the Internet. As part of these remarketing activities, these third-party cookies may record your visits to our Websites and websites visited prior. Such cookies can then be used to serve targeted messaging to you on other websites.

To effectively manage cookies via browser settings or through these ad industry opt-out tools, you must opt-out and set cookie preferences on all browsers and all devices that you use. If you clear cache or cookies, be sure to reset your preferences.

Please note that blocking or disabling some cookies may prevent or impair functionality and use this site.

Third Party Websites

The Websites may contain links to third-party websites for academic and curriculum support that are not under the control or supervision of echoes. echoes is not responsible for the tracking activities of such third-party websites.

The Websites may also contain links to other websites or other resources that are provided for your convenience. Such links, unless explicitly stated, are not endorsed by echoes. The information and data privacy practices of those websites are not covered by this Privacy Policy or any other policies or terms applicable to the Websites. We recommend that you review any terms of use and privacy policies of any third-party website linked to the Websites before providing any information to those websites or using their products and services.

How We Use Non-Personally Identifiable Information

Because non-personally identifiable information does not identify you, we reserve the right to use it for any lawful purpose and to share it with third parties for any lawful purpose. Please note that to the extent any non-personally identifiable information is combined with personally identifiable information, the combined information will be treated as personally identifiable information for as long as it is so combined.

Student Data Privacy

echoes is an education management company that provides various management services and curriculum content (“Services”) to our customers, including public schools, special programs, school districts and charter organizations (collectively referred to as “Schools”) that wish to provide students and their families with an exceptional virtual school option. echoes also offers a private pay schooling option to families through our International Connections Academy (“iNaCA”).

Connections uses industry best practices to protect the privacy of all of our students and families. When our Services are used as part of a School’s educational mission or a family enrolls their student in iNaCA, the personal information related to the student users (“School Users”) that is (i) provided to Connections by a parent, student or School, or (ii) collected by Connections during the provision of our services to a student or School, may include information defined as “educational records” by the Family Educational Rights and Privacy Act (“FERPA”) or other information protected by similar student data privacy laws. We call this information “Student Records.”

By using any of the Websites, you agree to the terms of the Privacy Policy in effect at the time of use. If you do not agree to the terms and conditions of this Privacy Policy, please do not use any of the Websites.

International Users

The websites are hosted and operated in the United States and are subject to United States law. Any personal information that you provide is being provided to us in the United States and will be hosted on United States based servers. You consent to the transfer of your personal information to the United States in order to receive services from echoes. If you are accessing a website from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.